Table of Contents

Privacy Policy

Last updated: August 31, 2025

Agent English provides self-paced digital learning (articles, eBooks, courses). This page explains what personal data we collect, how we use it, and your choices.

Who We Are

Agent English (“we,” “us,” “our”) operates the website agentenglish.co. For privacy questions, contact us via the Contact page.

What We Collect

Information you provide

Contact details (name, email) when you submit forms (e.g., Starter Kit or Contact).
Purchase details if/when we sell digital products (handled by our payment processor; we do not store full card numbers).
Messages you send us (support or feedback).

Information collected automatically

Cookies for site performance, security, and basic analytics.
Usage data (pages viewed, approximate location by IP, device/browser type).

How We Use Your Information

To deliver downloads, course access, and support.
To respond to your questions and requests.
To maintain security, prevent abuse, and improve our content.
With your permission, to send occasional updates (you can unsubscribe anytime).

Legal Bases (EEA/UK)

Contract (provide the product you requested).
Legitimate interests (site security, analytics, improving services).
Consent (optional email updates, certain cookies).

We do not sell personal data. We share only with trusted providers who help us operate the site, for example:

Email/Forms: WPForms (form collection) and our email provider to deliver messages.
Hosting & performance: our web host and caching/CDN services to keep the site fast and secure.
Payments (if applicable): a third-party processor to complete transactions. They receive billing details needed to process your payment.

Service providers are bound by agreements to protect your data and use it only as instructed.

Cookies & Analytics

We use essential cookies for site functionality and limited analytics to understand which pages are helpful. You can control cookies via your browser settings. Blocking some cookies may affect site features.

Data Retention

We keep data only as long as necessary for the purposes above—e.g., form messages for support history, and basic order records for accounting/legal obligations. When no longer needed, data is deleted or anonymized.

Security

We use reasonable technical and organizational measures (secure hosting, limited access, encryption in transit) to protect your data. No method is 100% secure, but we work to safeguard your information.

Your Rights & Choices

Access, correction, deletion

You can request a copy of your data, ask us to correct it, or ask us to delete it when we don’t need it anymore.

Marketing preferences

You can unsubscribe from emails at any time using the link in our messages or by contacting us.

US States (e.g., CA/VA/CO)

If you reside in a state with privacy rights (like the CCPA/CPRA in California), you may have rights to know/access, correct, delete, or limit certain uses. To exercise these rights, contact us via the Contact page and note your state of residence.

International Transfers

Our site may be accessed worldwide and data may be processed in countries other than your own. We take steps to ensure appropriate safeguards are in place when data is transferred internationally.

Children

Agent English is intended for adults and older students with parental permission. We do not knowingly collect personal data from children under 13 (or the minimum age in your country). If you believe a child has provided data, please contact us to remove it.

Changes to This Policy

We may update this page to reflect improvements or legal requirements. We’ll post the new date at the top when changes are made.

Contact

Questions or requests about your data? Please reach us via the Contact page.