Terms of Service
Last updated: August 31, 2025
1. Acceptance of Terms
By accessing or using Agent English (“we”, “our”, “us”, or the “Service”), you agree to these Terms of Service. If you do not agree, do not use the Service.
2. Description of Service
Agent English provides online English-language training, including live classes, self-paced materials, workshops, and coaching.
3. Eligibility
You must be at least 13 years old (or the minimum age required in your country) to use the Service. If you are under 18, you confirm you have parental consent.
4. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
5. Payments & Billing
Prices are shown at checkout. Where applicable, taxes may be added. Unless otherwise noted, all fees are non‑refundable. See our Refund Policy for details.
6. Scheduling, Cancellations, and No‑Shows
- Live sessions may be rescheduled when possible with at least 24 hours’ notice.
- Missed sessions without notice may be forfeited.
7. Student Conduct
Please be respectful to instructors and classmates. Harassment, hate speech, or disruptive behavior may lead to suspension or termination.
8. Intellectual Property
All content we provide (courses, videos, worksheets, and other materials) is owned by Agent English or its licensors and is protected by law. You may use materials only for your personal learning and may not copy, resell, or distribute them without permission.
9. User Content
If you submit content (e.g., assignments, feedback, testimonials), you grant us a non‑exclusive, royalty‑free license to use that content to operate and improve the Service. You retain your ownership rights.
10. Third‑Party Services
We may integrate with third‑party tools (e.g., video conferencing, analytics, payments). Those services are governed by their own terms and privacy policies.
11. Disclaimers
The Service is provided “as is” and “as available.” We make no warranties that it will be uninterrupted or error‑free, or that results will meet your expectations.
12. Limitation of Liability
To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
13. Indemnification
You agree to indemnify and hold Agent English harmless from claims arising out of your use of the Service or violation of these Terms.
14. Termination
We may suspend or terminate access for any reason, including violations of these Terms. Upon termination, your right to use the Service will cease immediately.
15. Governing Law
These Terms are governed by the laws of [INSERT YOUR JURISDICTION]. Local mandatory consumer protections still apply.
16. Changes
We may update these Terms from time to time. The “Last updated” date will reflect the latest version.
17. Contact
Questions? Email us at agentenglishhq@gmail.com.